Drucker and Innovation
"Marketing and innovation are the two chief functions of business. You get paid for creating a customer, which is marketing. And you get paid for creating a new dimension of performance, which is innovation. Everything else is a cost center."
This pretty much sums up innovation in firms that seek to change the rules of the game.
Which firms have created a new dimension of performance (as opposed to improving the performance of an existing dimension)? I'll post an answer to that later.
Labels: innovation
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